Privacy Policy

1. Introduction

Racket Rescue ("we," "our," or "us"), a service of Laguna Beach Tennis Academy, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our racquet stringing and pickup/delivery services.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Billing and delivery address
• Payment information (processed securely via Stripe)
• Order history and preferences

Service Information

• Racquet details (brand, model, string preferences)
• Tension specifications
• Special instructions
• Pickup/delivery scheduling preferences

3. How We Use Your Information

• Process and fulfill your stringing orders
• Communicate about your order status
• Schedule pickup and delivery services
• Send service updates and promotional offers (with consent)
• Improve our services and customer experience
• Process payments securely

4. Information Sharing

We do not sell your personal information. We may share data with:

• Stripe: For secure payment processing
• ActiveCampaign: For order notifications and email communications
• Delivery partners: To fulfill pickup/delivery services

5. Data Security

We implement industry-standard security measures to protect your information. Payment data is encrypted and processed by Stripe, a PCI-compliant payment processor. We never store your full credit card details on our servers.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

7. Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can control cookie settings in your browser.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: support@lagunabeachtennisacademy.com

Phone: (949) 464-6645

Address:
Racket Rescue / Laguna Beach Tennis Academy
1098 Balboa Ave
Laguna Beach, CA 92651